Volunteering with The Sydney

As a consequence of the global COVID-19 situation and the strict travel and public gathering guidelines, we have taken the regrettable and difficult decision to postpone the 12th Sydney International Piano Competition to a later date – to be advised.

The competition will no longer proceed as planned on 8 – 25 July 2020. We are working hard to find new dates with all our stakeholders; at this point it is likely to be in 2021.

2020 Applicants
If you have applied to volunteer, our marketing and administration coordinator Kate Murphy will have been in touch with you to discuss your volunteer options.

New Applicants
If you are interested in applying to volunteer with us for the rescheduled dates, please feel free to put in an online application. We will contact you once we have the new dates confirmed. You can also indicate your interest in volunteering in the build up to the competition through this form.


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Why Volunteer with The Sydney? Volunteer Rewards
  • World-Class Event
    Volunteer with one of the major international events of its kind in the world.
  •  Once Every Four Years
    The Sydney welcomes world-class musicians to compete once every four years. Seize the opportunity to experience this up close or you’ll have to wait until 2024.

 

  • Great Location & Flexible Hours
    Situated beside Botanical Gardens, the location is both easy to access and beautifully set within the city. We have a wide range of shifts, so you can volunteer during the day or in the evenings.

 

  • Fun, Vibrant Team
    A fun environment to meet new like-minded people and work as part of close-knit team.

 

  • Valuable Experience
    Experience the inner workings of an event of this scale and put your skills into practice.

 

  • Develop Skills
    Develop additional skills, add an interesting and distinctive experience to your resume. This could have a positive impact on your future employability.

 

  • Give Back to the Community
    Make a valuable contribution to both the community of Sydney and the wider classical music community.
Complimentary Tickets: the more you volunteer, the more tickets you could receive.*

Celebrate the competition with a a special volunteers thank you party

Receive a Volunteer Certificate affirming your contribution to The Sydney.

 

*One single ticket of your choice for each shift you volunteer for to a performance at the preliminary and semi final rounds

Volunteer Roles

There are a number of volunteer opportunities to suit everyone. Please indicate in your application if there’s a role which you think would suit you best. We will do our best to accommodate your request but we may identify qualities in you which may suit another role better. Every role is important and necessary in order to create an effective team and positive experience for all our volunteers.

Role Titles Include:

  • Volunteer Team Leader
  • Program Sellers
  • Usher Assistant
  • Cloak Room Attendants
  • Page Turners
  • Green Room Coordinator: Jury
  • Green Room Coordinator: Competitor
  • Runner / Practice Room Coordinator
  • Welcome Hosts
  • Jury Assistant

The Sydney is also looking for

  • Host Families during the semi finals and finals who can provide access to a piano
    and
  • On Call Medical Professionals throughout the competition dates. See below for details.

 

Whether you’re a classical music enthusiast or new to the genre and would like to learn more about it, we have plenty of roles to suit everyone.

VOLUNTEER POSITION DESCRIPTIONS

Position Title

Volunteer Team Leader

Number Required 1 per competitive session
Capacity & Skills Required Strong Communication
Computer Literate with Microsoft Word and Excel
Time Management
Physically Fit
Cash Handling Skills
Team Leadership
Responsibilities and Tasks Be the volunteer point of contact during a shift: This is an all-encompassing role, perfect for someone with strong communication, organisational and leadership skills. You will assist the Marketing and Administration Coordinator to lead the team of volunteer.

  • Ensure all volunteers receive their vest once they have signed in and out at the Sign In/Sign Out Hub at the beginning and end of their shift.
  • Brief each volunteer on where they’ll be stationed and what their tasks include, following a briefing with the MAC.
  • Be the volunteer point of contact for queries, which you will answer by familiarising yourself with the volunteer procedures in the handbook or, if not clarified there, by consulting the MAC.
  • Manage paperwork including cash handling and sales dockets, complimentary ticket forms and incident reports and ensure floats are accurate.
  • Update the MAC of house developments during and at the end of your shift.
  • Provide recommendations and suggestions to the MAC for future volunteer management and planning.

 

Position Title

Program Sellers

Number Required 3 per competitive session
Capacity & Skills Required Physically Fit (Lots of Stairs)
Cash Handling
Mathematical
People
Works well under pressure
Tasks Sell programs during before the show and during the interval: This is a dynamic role which will suit volunteers who are physically fit and customer confident individuals. You will develop your cash handling, sales and customer service skills.

  • Collect your float and programs/merchandise from the Volunteer Team Leader.
  • Lead program sales in the foyer and in the auditorium both before the recital and at the interval.
  • Attend to interested customers quickly
  • Return the programs and cash to the VTL immediately following a sales period.
  • Carefully count and document cash at the VTL’s desk, filling out the sales forms provided by the VTL with their support.

 

Position Title

Usher Assistant

Number Required 2 per competitive session
Capacity & Skills Required Physically Fit (Quick on their Feet/Stairs)
Fast Learner
Calm under Pressure
Customer Service
Tasks Assist the venue’s professional ushers, taking tickets and directing audience members: This is an excellent opportunity for volunteers interested in learning official front of house procedures and who are ready to be quick on their feet.

  • You will shadow the Con ushers, including stationing yourself at the auditorium doors in the foyer before the recital to ensure no patrons enter until instructed and assisting the usher with ticket checks.
  • Direct patrons to their seats, including escorting unsure patrons and latecomers.
  • Politely and assertively instruct patrons that food or drinks are not permitted in the auditorium* and that mobile phones and devices are to be turned off.
  • Carry out additional duties as directed by the usher or FOH Supervisor

 

Position Title

Cloak Room Attendants

Number Require 2 per competitive session
Capacity & Skills Required Physically Fit (Lifting heavy objects)
Works well under pressure
Responsibilities and Tasks Manage the cloak room before and after competitive sessions. This role is best suited to volunteers with people skills, who can work quickly with time restraints. This is a customer facing role and will develop your customer service skills.

  • Accept patron’s personal belongings at their request, hanging them up carefully and neatly.
  • Give the patron a token that corresponds with the hook on which their belongings have been placed.
  • Ensure the cloakroom is kept neat, clean and tidy and that there are no tripping hazards.
  • Return items to patrons once they return their token to you.
  • Remain in the cloak room after the recital until the foyer is completely empty or once all items have been collected.

 

Position Title

Page Turner*

Number Required 1 per competitor with a maximum of 12
Capacity & Skills Required Previous Page Turner experience (essential-reference required).
Reads music.
Remains Calm under Pressure.
*Must be available from the 14th – 18th July inclusive.   
Tasks This is a unique opportunity for volunteers with previous Page Turner experience to participate on an international stage. As a Page Turner, support 1 of 12 semi-final Competitors and attend all rehearsal sessions with them. You’ll need to keep cool under pressure including on stage during this valuable experience.

  • Attend rehearsals in The Con where you will be introduced to the Competitors.
  • Practice with your Competitor at designated times.
  • Diligently provide page turning for each Competitor during their performance.

Download the Volunteer Page Turner Rosters Here

 

Position Title

Green Room Coordinator: Jury

Number Require 2 per competitive session
Capacity & Skills Required Physically Fit (Lifting heavy & hot objects)
Quick on their Feet
Discreet and Professional.
Tasks Look after the operations in the Jury Green Room: The Green Room is an important setting to ensure Jury members can rest and focus comfortably and peacefully between recitals. This role is best suited for volunteers who are proactive, can work quietly and efficiently while remaining polite and friendly.

  • Unlock the Green Room at the beginning of a morning shift or lock the Green Room at the end of your evening shift, receiving the key from the VTL.
  • Assist Jury members with their queries.
  • Collaborate with professional catering services, to ensure the green room is stocked to meet the Jury needs.
  • Ensure the Green Room is tidy at all times, gathering platters etc.

 

 

 

 

 

 

 

Position Title

Green Room Coordinator: Competitors

Reporting To Volunteer Team Leader
Number Required 3 per competitive session
Volunteer Group Back of House
Capacity & Skills Required Physically Fit (Lifting heavy & hot objects)
Quick on their Feet
Discreet and Professional
 Tasks Look after the operations in the Competitor Green Room: The Green Room is an important setting to ensure Competitors can rest and focus comfortably and peacefully between recitals. This role is best suited for volunteers who are proactive, can work quietly and efficiently while remaining polite and friendly.

  • Unlock the Green Room at the beginning of a morning shift or lock the Green Room at the end of your evening shift, receiving the key from the VTL.
  • Assist Competitors with their queries.
  • Collaborate with professional catering services, to ensure the green room is stocked to meet the Competitor needs.
  • Ensure the Green Room is tidy at all times, gathering platters etc.

 

Position Title

Runner / Practice Room Coordinator

Number Require 1 per competitive session
Capacity & Skills Required Physically Fit (Quick on their feet)
Excellent Time Management Skills
Multi-Tasking Skills
Computer Literate & Data Entry Skills
Tasks Jump into different volunteer roles when it gets busy: This is a dynamic role, where no two shifts will be the same. This role requires the volunteer to be flexible, fast on their feet for time sensitive requests, a problem solver and proactive. It is an excellent opportunity to develop a wide range of event management skills.

  • Report to the Volunteer Team Leader at the beginning of your shift who will give you clear instructions about the areas that you will be supporting.
  • Act in a supportive role towards busy volunteers, for example Program Sellers, during the interval, as directed by the VTL.
  • Ensure the practice room is locked or unlocked depending on the practice room schedule and escort competitors to practice, obtaining the key from the VTL.
  • Carry out back of house and front of house errands, including data entry, printing and other computer-related tasks, in collaboration with the VTL.

 

Position Title

Welcome Hosts

Number Required 4 per competitive session
Capacity & Skills Required Customer Service
A strong understanding of Sydney International Piano Competition
Tasks Represent The Sydney and assist with audience member queries: This is primarily a customer facing role and requires volunteers who are polite, proactive and have an understanding of the background of Sydney International Piano Competition and previous competitions.

  • Be stationed at various points around the foyer before the recitals.
  • Politely greet patrons as they enter the foyer.
  • Direct patrons to the box office for ticket collection, the cloak room to store personal belongings and to Program Sellers for purchases.
  • Answer customer queries in a friendly and polite manner, including answering questions about previous competitions.
  • Ensure the Front of House is presentable and tidy once empty.

 

 

Position Title

Jury Assistant

Number Required 1 per competitive session
Capacity & Skills Required Computer Literate
Read music (preferred but not essential)
Physically Fit (lots of stairs, quick on their feet)
Discreet and professional
Tasks Assist scheduling, printing and other requirements of Jury Members: The Jury Assistant gives an opportunity to get hands-on experience in assisting and coordinating schedules and requirements of Jury members. The volunteer in this role must have problem solving skills and be proficient with computer/printing devices.

  • Introduce yourself to the Jury members at the beginning of your shift.
  • Prepare the suite of printed musical scores for the competitive round ahead should the jury wish to review during the session.
  • Escort the Jury members to and from the green room to their scheduled location, ensuring they are punctual.
  • Assist the Jury with any medical or attendance requirements.
  • Support the Jury members with general queries and concerns.

 

The Sydney is also looking for Host Families and Medical Professionals during the month of July. If you, or someone you know, fits the outlined requirements, please refer them to the Marketing and Administration Coordinator at 02 9241 3291 or kate@thesydney.com.au 

 

HOST FAMILIES

Description:
Provide clean, secure, private and safe accommodation for Competitors who are eliminated in the preliminary or semi-final rounds but wish to remain in Sydney to watch further rounds of the competition.

Ensure a friendly atmosphere to the Competitor in order to facilitate rest and an opportunity to practice.

Requirements:

Clean and private accommodation

Access to a piano (grand or upright) will be given first preference.

 

 

MEDICAL PROFESSIONALS (ON CALL)

Description:
Provide on call medical assistance to The Sydney artists from the 4th to 26th July, managing medical treatment and/or assessment and advice as called on.

Volunteers may include practitioners including doctor of medicine or osteopathy, podiatrist, dentist, chiropractor, clinical psychologist, optometrist, nurse practitioner, nurse-midwife, or clinical social worker.

Requirements:
Must be a certified medical practitioner and qualified to provide healthcare, performing such within the scope of their training as defined by NSW State law.

 

Further Information


If you have any questions or would like to discuss volunteer opportunities further, please contact the Marketing and Administration Coordinator,
Kate Murphy:

Phone: 02 9241 3291
Email: kate@thesydney.com.au